pets palace


Safe Online Shopping


Your security is of the utmost important to us, and we understand we need to offer more to you, our valued customer than just great products at great prices - we need to earn your trust.

We have gone to great lengths to provide you with the safest online shopping experience – We work with Australia’s leading online security companies to ensure you have a totally secure, personal and wonderful shopping experience with us.

Top 5 Reasons to Feel Safe

All Payments are conducted using secure certificates
We do not store any credit card numbers - anywhere!
We are proactive about security - Every minute of every day our website has full security, 24 hours a day, 7 days a week, and 365 days a year!
Thousands upon thousands of orders have used our secure checkout, safely and with ease and trust
We respect your privacy and therefore do not ask for any personal information that isn't relevant to your order

Safe Information Handling

All sensitive information you send us is encrypted in transit. We use state of the art technology that’s called "Digital Security Certificates. “This ensures that no matter what, your information is locked tight, safe and secure.

This security certificate is used to protect data during the checkout and payment stages of ordering -a small padlock appears on the bottom of your browser window, and the web page address starts with "https://" - so that you can have peace of mind knowing that your data is safe and secure.

Safe Information Storage

We secure our servers using best-practice software and networking technologies to prevent unauthorised access (called "hacking") to our servers. We pay for the most comprehensive web security certification service available (called McAfee SECURE) to help us protect our servers from hackers and our visitors from adware, spyware, browser exploits, phishing attacks and other online scams.