Privacy Statement

1. What information does Pets Palace Australia - http://www.petspalace.com.au keep.

The pets palace Australia website - http://www.petspalace.com.au collects general information on visitors to this site through the web site statistics sent to the server when you request a page on the Internet. This site does not ask for any personally identifying information such as name or company. This site contains links to other sites. Pets palace Australia website - http://www.petspalace.com.au is not responsible for the privacy practices or the content of such Web sites.

2. What does pets palace Australia website do with the information it gathers?

Demographic and profile data is not used other than presenting on the site and helping to target the types of information and content included on the site. Pets palace Australia website - http://www.petspalace.com.au will not sell, barter or trade your personal information gathered at the time of sign up, or when required by law to protect the safety of members, employees or property. Any information that you supply in reference to an advertisement posted on pets palace Australia website or outside marketing campaign in conjunction with an advertisement is not protected under this privacy policy.

3. What security measures are in place?

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All registration information is stored in secure locations on a password protected computer.

4. Can visitors choose to opt-out or change personal information?

Our site provides visitors the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor. This site also gives visitors the ability to remove their information from our database, stop future e-mails, cancel our service, and change and/or modify information provided previously. If you have any questions about our privacy statement, the practices of our site, or your dealings with pets palace Australia website please contact: info@petspalace.com.au 

Online Order Security

We provide secure online shopping 24 hours a day using your Visa, MasterCard, Amex or Paypal for all Australian orders. International orders  - we provide online purchases via PayPal only. To ensure secure payments we use the latest 128 bit encryption technology (SSL Technology) supplied by eWay. If you prefer, you can use the added security provided by third party payment providers PayPal. Please be assured we are committed to ensuring your security when ordering online. We have technical systems in place to ensure your security when providing your credit card details.

We use eWay (http://www.eway.com.au) to process your credit card payment. Your credit card details are never handled by our system and we do not receive a copy of your credit card number. eWay is a trusted Australian Credit Card processor that is used by thousands of websites to process credit cards online and Paypal is a trusted online payment provider that handles millions of online transactions a day.

Pets Palace reserves the right if required to contact the purchaser prior to any goods being shipped to verify the transaction is not fraudulant if contact cannot be made using details supplied or sufficient proof of identity cannot be met Pets Palace Australia reserves the right to withold shipment of the goods and refund any monies immediately to the credit card used in the initial transaction. 





Enter your first name & email address to subscribe to our fantastic FREE e-newsletter name: e: