Customer Feedback

At Pets Palace we strive to provide the highest quality products and service to our customers. We are all avid animal lovers who love to have fun with our pets just like you and if we can make your pet happy with one of our products that makes it all worthwhile.

We would love to hear any feedback you may have that could make your shopping experience with us more enjoyable or why not just tell us about your personal shopping experience with our site. You can even add a picture of your 4 legged satisfied customer. Scroll down to read some of our feedback to date. Look forward to hearing from you soon.

Got Feedback? Email us at: bonnie@petspalace.com.au

Heres some recent feedback from happy customers

"Many thanks, I would also like to take the time to compliment your website as it is very easy to navigate, pages load quickly and the description of products is clear and detailed. It was really a pleasure to use!" Amanda - Cranebrook  

“I received my order today. I just wanted to say Thank you so much for the speedy delivery. I am very happy with the items. I would definitely recommend you to my friends and will definitely shop with you again.” Emma – Sydney

“I thank you very much for the extremely generous gifts that you included.  I was very taken by surprise and I really appreciate the special attention that we have received during the process of our order. I am sure that when I’m looking for more doggie things I will go straight to your website in the future.”  Jacqui – Broken Head NSW

“I'm happy to say that I'm very pleased with your customer service easy to order & prompt delivery & not over pricing on products like a lot of dog product websites are. I won't hesitate to shop at Pets Palace again.”  Venesha from VIC

"...I just wanted to say thank you for your help. The wrapping's gorgeous. The 3 bowls are perfect sizes for our dogs (Chihuahua, Pom x Foxy and a small cheerful female Husky). I will not hesitate to come back in the future. Wonderful customer service!" Below are some special photos of our cheerful, pampered canines. Enjoy.  Thanks again. Regards, Cathy

"Thanks so much for all your help today with Torca and I - he looks absolutely adorable in his little harness and matching lead.. Can't wait for the week ahead so he can try all his other great things!! You guys were so much help and I really appreciate the time and effort you took with us - I will def. be coming back too!" Nikolina Matkoviæ & Torca the dalmation